TERMS OF PURCHASE

The Swedish Consumer Sales Act (1990:032) and the Swedish Act (2000:274) on the protection of consumers in respect of distance contracts and door-to-door sales agreements (the Distance Sales Act) contain exhaustive and generally mandatory provisions in respect of your rights as consumer. Regardless of how you trade with us, the following terms of purchase supplement the above Acts and constitute the provisions that apply between you and trailervalet.se.

ENTRY INTO CONTRACT

When an order is placed via the Internet, a contract is made in respect of purchase once you decide to confirm the purchase at the checkout. An order confirmation is then generated automatically without manual monitoring. In the event of evident errors (e.g. where the price is obviously incorrect or there is a printing error), we reserve the right to correct the error in retrospect. If you are not happy with our correction or feel that the product information is incorrect, you are of course free to cancel your order free of charge. We also reserve the right not to process an order if e.g. we are out of stock, or in the event of technical problems.

RIGHT OF WITHDRAWAL

When you buy a product or a service on the basis of distance or door-to-door selling, you are by law entitled to withdraw from the purchase within 14 days if you are purchasing in Sweden. You are therefore entitled to open the package if needed in order to carefully test and check the product. To benefit form the right of withdrawal, the product must be returned complete and, in all material respects, in unaltered condition. The product must be returned to us in its original packaging, together with outer packaging to protect it in transit.

PAYMENT

On confirmation of payment under “Total to pay”, all costs are included. All prices stated on www.trailervalet.se are inclusive of VAT at 25%.

PAY/CREDIT CARD

Payment with VISA or Mastercard. Enter your card number and the card’s period of validity. The money is transferred using SSL encryption. This means that no unauthorised person can see your card details.

DELIVERY PERIOD

We normally ship within 1–3 working days after receiving your order, but sometimes it can take a little longer depending on stock status. If this is the case we will definitely contact you, or make clear on our website the exact delivery period.

METHOD OF DELIVERY

Home delivery: For consignments in Sweden we use DHL or Posten. The carrier will notify you when the package is ready. Home delivery is made during daytime hours.  

UNCOLLECTED ORDERS

If you do not collect your package, you will be billed SEK 495 for additional freight and administrative costs.

OTHER INFORMATION

The customer is responsible for installing the product.